At CeriX, an exclusive Danish cosmetic clinic, everything is about the customers' well-being. Here, the owners chose the TopBrewer coffee solution as a central part of the customer experience for the patients in the modern Copenhagen specialist clinic.
Hear what CeriX says about TopBrewer and see their beautiful clinic ➜
CeriX is Denmark's largest chain of cosmetic specialist clinics. The team behind the clinic has created a concept where the experience of exclusivity and high professionalism is the focus of the customer journey.
One of the significant considerations the management had when designing the new CeriX clinic was which coffee solution they should choose – a solution that should match the desire for exclusivity. Through their research into the market, they quickly became aware of the unique design possibilities with TopBrewer and the high quality of coffee delivered with the Amokka® coffee.
Installation coffee and sparkling water at CeriX
At CeriX, it is the staff at the reception who serve the coffee or fresh sparkling water to the patients in the clinic. The large number of coffee varieties that can be brewed with TopBrewer makes it easy for the staff to serve just the coffee they want. Café Latte, Cappuccino, or black coffee from the same machine with intuitive operation on the iPad.
Ultimately, the team behind CeriX succeeded in creating precisely the exclusive and aesthetically pleasing surroundings they wanted. Their customers are entirely "blown away" by their set up, with the delicious coffee as an essential part of the experience upon arrival.